Terms and Conditions

Terms and Conditions

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.

This website and our Terms and Conditions have been designed for use within Singapore, under Singapore law. Whilst we are happy to consider requests for products and enquiries from outside these countries we give no warranty, express or implied that the use of this website or the placing of any order through this website from outside the above countries complies with, any applicable Singapore laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

Prices and availability of goods is subject to change without notice.


We accept online payment in a secure environment through PayDollar and PayPal. We accept most major credit and debit cards including visa, American Express and Mastercard. Please note we do not accept cheques or postal orders.

If the items you have ordered are not in stock, you will be advised by email.

Returns Policy

If you wish to return an item (s) for refund or exchange, you must notify your intention to return it in writing within 48 hours from the date you received them. Email ingrid@spca.org.sg

No refund or Exchange can be made unless all the conditions of our returns policy are met entirely as stated below:

- Customers must return Goods within 7 working days from the date of delivery.

- All items must be returned in their original package and in unused condition.

- We are unable to refund or exchange goods sent without any proof of purchase.

- The customer is responsible for the postage costs incurred when returning an item. Goods should be returned by registered post only.

- Sale items are non returnable.

Please note: We will not accept used, damaged or soiled goods unless they are deemed to be faulty at the time of original shipment by the vendor. However, if the products you return are faulty, incorrect or damaged in transit, we will refund you the cost of the return postage.


All items will be shipped within 4 - 7 working days of authorization of payment.

We are currently shipping to addresses in Singapore only.